Discounts

Discount Tables & Percentages

Always advise "Up to X%" as these are the maximum discount amounts and may vary depending on state, product, number of vehicles, etc.

Discount Percentages

Discount	Georgia	Illinois	Indiana	Maryland	Ohio	Tennessee	Texas	Virginia
Anti-Theft	-	5%	-	-	-	-	-	-
Customer Referral	-	9%	-	9%	-	-	9%	9%
Early Bird	12%	5%	5%	8%	5%	4%	6%	11%
E-Signature	20%	31%	21%	20%	21%	21%	15%	13%
Good Student	13% or 8%	13% or 5%	13% or 5%	13% or 5%	13% or 5%	13% or 5%	13% or 5%	13% or 5%
Homeowner	12%	5%	5%	12%	5%	5%	5%	5%
Mature Driver	-	2%	-	-	2%	2%	-	2%
Multi-Car	45%	39%	40%	34%	39%	36%	35%	39%
PIF (Pay in Full)	17%	9%	9%	15%	9%	11%	9%	12%
Paperless	3%	3%	3%	3%	3%	3%	3%	3%
Responsible Driver	13%	13%	13%	13%	13%	13%	13%	13%
Safe Car	1%	1%	1%	1%	1%	1%	1%	1%
WFH	5%	15%	15%	15%	15%	15%	15%	15%

*10% (male), 6% (female)

Discount Details

Discount Type	State & Percentage	Requirements
Anti-Theft	IL only - 5%	Radio toggled "Yes" for Anti-Theft.
Compare.com	IL - 8% TX - 4%	Integrated from referral website.
E-Signature	VA - 13% MD - 20% TX - 15% IL - 31% GA - 20% IN/TN/OH - 21%	Accepts e-signature and has email address on file.
Early Bird	4-11%	Paid for their policy at least 5 days before the effective date.
Good Student	13% - Male 5%-Female	Never married driver aged 16-24 is a full-time student with GPA > 3.0. GA requires form from Institution. GSD
Homeowner	MD, GA - 12% All Other - 5%	Owns a home.
Mature Driver	IL, TN, OH, VA only - 2% off BI	IL/TN/VA must be 55+ OH must be 60+
Multi-Car	34 - 45%	Has more than one vehicle. Number of vehicles affects the discount amount.
Multi-Policy	MD, GA - 10% VA, IL, TX, TN, OH - 12% IN - 7%	Ancillary product toggled yes with policy number.
Online Quote	4%	Quoted online before starting their policy or bound online. (No online discount in GA)
PIF	9 - 17%	Bound paying at least 6 months down. Maximum percentage is determined by 6 or 12 months down.
Paperless	3%	Accepts paperless and has email address on file.
Reapplication	TX - 5% All Other - 10%	Applies to renewal with policy review. There is no reapplication discount in Maryland.
Referral	IL, MD, TX, VA only - 9%	Has referred/been referred with referral code/affinity properly assigned.
Responsible Driver	13%	5 Years Clean Clue. No Chargeable, At Fault, or Not at Fault accidents.
Safe Car	<1%	Vehicle 2012+ with safety features selected. Aftermarket installation does qualify for Safe Car and Hands-Free discounts.
Student Away at School	Varies	Discount amount depends on the number of vehicles insured.
Work From Home	5% - GA 15% - All other states	Varies depending on occupation and number of days commuting. If the customer is using a company car to commute, you can set the number of days driven per week to 0.
Three-Year Clean	MD only - 2%	Applied when a Maryland policy is in force with us for 36 months consecutively and each driver meets all below criteria for the 36 months immediately after the renewal effective date: 1) No moving traffic violations, 2) No chargeable traffic accidents.

Early Bird discount: Customer must have current insurance in place until the new effective date. This discount requires that you PURCHASE the policy 5 days before it's due to start.
Homeowner: This is a discount they receive just for being a homeowner.
Good Student discount: A driver who's never been married, aged 16-24, and is a full-time student with GPA > 3.0 is eligible. Underwriting requires proof of the student's grade eligibility for the Good Student Discount to stay applied.
Agents are authorized to add the good student discount real-time, provided the customer qualifies for the discount.
The requirements for the GSD are:

Full-time student
Never married
24 years of age or younger
Have a 3.0 or higher GPA
Rated driver on the policy

Paperless & E-signature

Paperless

Before binding a policy, we are required to get verbal confirmation that the customer agrees to be paperless.

Georgia Paperless

In Georgia, the following must be read verbatim and verbal confirmation must be received before processing the payment.

“Today, you, ____________, agree to receive all mailings and communications electronically. Such electronic mailings or communications may even include ID cards, cancellation or renewal notices. If you agree, please say ‘I agree.’”

E-Signature

If the customer is eligible for the paperless discount, then the e-signature discount can also be applied. With the e-signature discount, any documents that need to be signed, such as a waiver, can be signed electronically using AdobeSign.

If the E-Signature discount is selected 'No', the customer will have to be faxed any documents that require a signature. They can return via fax to 804-955-1719, email to customercare@elephant.com, or mail to Elephant Insurance, P O Box 5005, Glen Allen, VA 23058 for processing on their policy.

Homeowner

Homeowners are automatically given a homeowner discount. When "own home" or "own condominium" are selected as the customer's residency, a homeowner discount will be automatically applied to the quote. The discount does not apply for "own mobile home."

Early Bird Discount

The purpose of the Early Bird Discount is to reward customers for shopping for their coverage in advance of their current policy expiration date. If the customer is currently insured, probe around effective date to see if we can apply the Early Bird discount up front.

In order to proactively apply Early Bird, we must first make sure the customer qualifies. In order for them to qualify, they must elect to start their policy at least 5 days in advance. For a customer who’s currently insured, ask when their policy ends/their next payment is due. If they give you a date that is more than 5 days in the future, AND they want their policy to start on that date, then you can apply and explain the Early Bird discount.

DO NOT mention the Early Bird discount before you have established when the customer would like their policy to begin. Wait until they have agreed to a date.

Follow the process below when applying Early Bird:

Early Bird and Paid-in-Full Discounts

The Early Bird and PIF Discounts combined will be a greater discount than if applied separately.

Remember that the discount for Early Bird and PIF are not a flat amount, and you should not be guaranteeing a specific discount percentage.

Good Student Discount

The discount will automatically appear if the customer could be eligible for it.

Requirements to Qualify

The following criteria must be met to qualify for the good student discount:

Full-time student (12+ credits)
Single (marital status)
24 years of age or younger
Qualifying grades or records, which include:
- GPA of 3.0 or higher
- Grade average of B or its equivalent
- Dean's List or Honor Roll
- Ranked in the upper 20% of a national standardized test in the last year, such as the SAT or ACT

Georgia Good Student Discount

When adding the discount for Georgia, follow the process of having the policyholder submit their child's transcript or grade report.
GA requires a state regulated form be submitted by the educational institution on behalf of the eligible driver on an annual renewal basis.
This form is automatically sent out to all policies with an eligible driver.
Once the form is received, it will be applied to the annual renewal term and must be recertified every year.
If the policyholder does not send the form back, the discount will be removed in the annual renewal term.

Advise:

"You will be sent a form that needs to be signed and given to (student)'s school to be sent back to Elephant. Is that something you will be able to do?"

*Warn the customer to sign, input address and policy information before giving the form to the school. The school will send it to us directly through mail or fax.

Student Away at School Discount

Students Away at School Discount

For certain drivers, you may see this question appear on the Drivers Page: "is the driver away at school 100 miles (or more) without the listed vehicles?" This question corresponds to the Student Away at School discount. If a customer mentions that a driver on the policy is away at school and you see that question listed, ask:

How far away is their school from your home?
(If over 100 miles) Do they take one of your vehicles you're insuring to school?

This discount will apply if a rated driver is:

age 22 or younger
a college student*
greater than 100 miles away at school
without regular access to a covered vehicle

*This discount will also apply to children of the insured who are serving in the military.

This discount should be customer-led. Let the customer bring up the fact that a driver is away at school.

A driver with the Student Away at School discount will still be covered under the policy for when they may drive the vehicle while home on breaks and over the summer. The important piece here is that they don’t have a covered vehicle with them while away at school, so they’re receiving a discount because they’re driving less frequently. The driver will still show as “rated but away at school” on the portal.

This discount is available to drivers of all relations to the insured, except for their parents. If the insured or their spouse happen to be the "student away at school," maybe studying abroad for a year, for example, their occupation would need to be listed as a full-time student in order for this question to appear.

No proof is needed to apply this discount - The actual discount percentage will vary based on the total number of vehicles and the assignment of drivers to vehicles.

Here is a comparison between Student Away at School and the Good Student discount requirements:

Criteria	Good Student	Student Away at School
Student Status	full-time	full time (insured/spouse)	in college (other drivers)
Marital Status	single	N/A
Age	24 and younger	22 and younger

Work From Home Discount

If the NI has an occupation status that qualifies, 2 questions will appear in the system:

On average, how many days per week would you say you drive to work?
Do you ever work from home?

The second question determines if they qualify for the WFH discount at all.

The number of days they commute can determine how much discount they receive.

Certain occupations (dentists, pilots, etc) will only get the minimum discount regardless of how many days they drive to work.

Qualifying Drivers

NI
Spouse of NI

What if the customer commutes in a vehicle we don't insure or uses a company vehicle?

1. Click "no" for work from home.

2. Enter "0" for the number of days commuting to work.

EFT/ACH Discount

For all states except Georgia, customers will receive a $5 discount off their monthly payments when the future payments are set to draft out of a banking account rather than a credit or debit card. GA has a $4 monthly discount.

Fee		VA	MD	TX	IL	IN	TN	OH	GA	Application
Monthly Payments	Cred/Debit Card on File	10	10	10	10	10	10	10	7	There is a monthly discount for customers who have EFT/ACH as their auto-draft payment.
	ACH/EFT	5	5	5	5	5	5	5	4
	Bill Me (non-auto-draft)	10	10	10	10	10	10	10	7

Responsible Driver Discount

The responsible driver discount is applied automatically by the system. It is based on the incident history of the rated drivers on the policy.

In order to qualify:

At least one rated driver on the policy has 5 years of driving history (licensed for a minimum of 5 years).
No rated driver on the policy has had any of the following in the 5 years preceding the effective date of the policy:
- A chargeable/at fault accident
- A not at fault accident

NOTE: Traffic violations do not affect this discount. Comprehensive claims, ERS, Rental, no payout claims, as well as claims of excluded drivers will not affect the customer's ability to qualify for the discount.