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Last Updated: 05/20/2025
What is the Agency Servicing Portal? What is the Agency Servicing Portal? Agents may now access customer policies through the Agency Servicing Porta l . Agents can do the following on the Agency Servicing Portal: View ...
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Last Updated: 06/26/2025
Setting up a Rater
Setting up a Rater
When Elephant shows on your panel of rates, you will bridge over to our quote journey to answer a few additional questions and can bind the policy. When you transfer ov...
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Last Updated: 05/13/2025
Elephant at a Glance Elephant at a Glance Appetite/Competitiveness Currently Insured Good - Excellent Credit Score Multi-Vehicle Policies Additional Drivers, Including Youthful Drivers on Family Policies Has Minimal At...
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Last Updated: 03/07/2025
in Elephant at a Glance Photo Inspection Photo Inspection **The photo inspection process will take 15 BUSINESS days to complete** Depending on the information entered, Elephant may require a photo inspection. The most common reason is if there is an...
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Last Updated: 08/11/2025
Contact Information
Contact Info
For Customers
Customer Line: 877-218-7865
Email: customercare@elephant.com
Hours: Mon–Fri, 8 AM–6 PM ET
For Agents
(For a...
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Last Updated: 02/13/2023
Rate Changes Rate Changes Rate changes are always going to happen in the industry, but we've outlined some factors that have impacted rate increases below. Rate increases ONLY impact New Business policies. At renewal, there are a few t...
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Last Updated: 08/11/2025
Liability Limits by State Liability Limits by State Coverage Virginia Maryland Illinois Texas Indiana Tennessee Ohio Georgia State Liability Minimum 50/100/25** 30/6...
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Last Updated: 07/20/2023
in Elephant at a Glance Additional Reports Required Pre-Bind (RCPOS) We’ve started running additional reports prior to bind . If you get this message, this is a hard stop and additional reports are required: Whatever email you enter will automaticall...
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Last Updated: 03/18/2025
in To be deleted
June 2023 Word from the Herd, Issue 1, Volume 2 Word from the Herd Volume 1, Issue 1, June 2023 Hard to believe we are halfway through 2023! Here at Elephant, we value our partnerships with you as agents...
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Last Updated: 08/11/2025
in Basic Coverage Options
Elephant Limits by State Elephant Limits by State Coverage Virginia Maryland Illinois Texas Indiana Tennessee Ohio Georgia State Liability Minimum 50/100/25** 30/60/...