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Last Updated: 04/30/2024
What is the Agency Servicing Portal? What is the Agency Servicing Portal? Agents may now access customer policies through the Agency Servicing Porta l . Agents can do the following on the Agency Servicing Portal: View an...
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Last Updated: 02/16/2024
Setting up a Rater Setting up a Rater When Elephant shows on your panel of rates, you will bridge over to our quote journey to answer a few additional questions and can bind the policy. When you transfer over your agent ID will credent...
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Last Updated: 10/18/2023
in Elephant at a Glance Photo Inspection Photo Inspection **The photo inspection process will take 15 BUSINESS days to complete** Depending on the information entered, Elephant may require a photo inspection. The most common reason is if there is any ...
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Last Updated: 02/05/2024
Elephant at a Glance Elephant at a Glance Appetite/Competitiveness Currently Insured Good - Excellent Credit Score Multi-Vehicle Policies Additional Drivers, Including Youthful Drivers on Family Policies Has Minimal At F...
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Last Updated: 08/07/2024
Garaging Address Garaging Address Garaging Exceptions Generally, vehicles garaged at two different addresses and drivers in two different households are unacceptable . However, UW does make exceptions. In order for vehicles prima...
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Last Updated: 02/05/2024
Quote and Pre-Bind Contact Information Customer Line: 877-218-7865 **THIS LINE SHOULD BE USED FOR CUSTOMERS ONLY** Agent Line: 855-939-5367 **THIS LINE IS FOR AGENTS ONLY** Please do not give your customers this number a...
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Last Updated: 03/10/2023
Frequently Asked Questions Do you accept EFT? Yes but only for future payments. The initial payment MUST be on a credit or debit card. When does the down payment process? The down payment processes the day that it is put into t...
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Last Updated: 02/13/2023
Rate Changes Rate Changes Rate changes are always going to happen in the industry, but we've outlined some factors that have impacted rate increases below. Rate increases ONLY impact New Business policies. At renewal, there are a few t...
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Last Updated: 11/01/2022
Emergency Roadside Assistance Emergency Roadside Assistance > What is the advantage of getting roadside through Elephant? Available 24/7/365 from wherever you are Real-time tracking of your service provider’s progress toward you...
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Last Updated: 07/20/2023
in Elephant at a Glance Additional Reports Required Pre-Bind (RCPOS) We’ve started running additional reports prior to bind . If you get this message, this is a hard stop and additional reports are required: Whatever email you enter will automaticall...