Popular Articles

  1. Live Chat Support Now Available!

    Chat for Customer Care for existing or canceled policies is open Monday-Friday 9am-6pm ET. Chat for Sales Support is open Monday-Thursday 9am-6pm ET and Friday 9--5:30pm ET. You can access chats several ways, you will be talking to a live a...
  2. Feedback

    Your Feedback is Important to us! We care about you and your customer's experience. Please provide any feedback of what you like or what would improve your experience here . ...
  3. About Elephant

    Elephant Insurance is a customer-centric direct insurer headquartered in Richmond, Virginia. Founded in 2009, Elephant is a subsidiary of Admiral Group plc, a FTSE 100 company and one of the U.K.’s leading insurers with a presence in eight co...
  4. Underwriting Guidelines

    Effective Date Effective Date The agent must ask/probe for and apply the correct effective date. If the customer is currently insured, the agent may probe for the effective date using an open-ended question.  For customers who ar...
  5. Appetite

  6. Setting up a Rater

  7. Driver Info

    Drivers To Include Drivers to Include The following two questions must be asked: Is there anyone else who operates any of your vehicles (two or more times a month)? Are there any family members who live in the household bet...
  8. Vehicle Info

    Garaging Address Garaging Address Garaging Exceptions Generally, vehicles garaged at two different addresses and drivers in two different households are unacceptable . However, UW does make exceptions. In order for vehicles...
  9. Discounts

    Discount Tables & Percentages Discount Tables & Percentages Always advise " Up to X% " as these are the maximum discount amounts and may vary depending on state, product, number of vehicles, etc. Discoun...
  10. Liability & Extra Coverage Options

    Liability Limits by State Liability Limits by State Coverage Virginia  Maryland  Illinois Texas Indiana  Tennessee Ohio Georgia State Liability Minimum 50/100/25** 30/6...