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Last Updated: 07/06/2023
in Emails Chat for Customer Care for existing or canceled policies is open Monday-Friday 9am-6pm ET. Chat for Sales Support is open Monday-Thursday 9am-6pm ET and Friday 9--5:30pm ET. You can access chats several ways, you will be talking to a live a...
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Last Updated: 12/07/2021
Your Feedback is Important to us! We care about you and your customer's experience. Please provide any feedback of what you like or what would improve your experience here . ...
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Last Updated: 03/27/2025
in Elephant Perks About Elephant
Elephant Insurance is a customer-centric direct insurer headquartered in Richmond, Virginia. Founded in 2009, Elephant is a subsidiary of Admiral Group plc, a FTSE 100 company and one of the U.K.’s leading insurers with a presence in eight co...
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Last Updated: 04/16/2025
in Underwriting Guidelines
Effective Date Effective Date The agent must ask/probe for and apply the correct effective date. If the customer is currently insured, the agent may probe for the effective date using an open-ended question. For customers who ar...
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Last Updated: 11/09/2023
in Redirect Only
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Last Updated: 03/22/2023
in Redirect Only
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Last Updated: 04/16/2025
in Underwriting Guidelines
Drivers To Include Drivers to Include The following two questions must be asked: Is there anyone else who operates any of your vehicles (two or more times a month)? Are there any family members who live in the household bet...
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Last Updated: 05/13/2025
in Underwriting Guidelines
Garaging Address Garaging Address Garaging Exceptions Generally, vehicles garaged at two different addresses and drivers in two different households are unacceptable . However, UW does make exceptions. In order for vehicles...
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Last Updated: 06/26/2025
Discount Tables & Percentages Discount Tables & Percentages
Always advise " Up to X% " as these are the maximum discount amounts and may vary depending on state, product, number of vehicles, etc.
Discoun...
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Last Updated: 04/17/2025
in Coverage Options
Liability Limits by State Liability Limits by State Coverage Virginia Maryland Illinois Texas Indiana Tennessee Ohio Georgia State Liability Minimum 50/100/25** 30/6...