Updated Articles

  1. Liability Limits & Transferring Coverage

    Liability Limits by State Liability Limits by State Coverage Virginia  Maryland  Illinois Texas Indiana  Tennessee Ohio Georgia State Liability Minimum 50/100/25** 30...
  2. Coverage Add-Ons and Policy Features

    Roadside Assistance Roadside Assistance Elephant offers emergency towing and roadside assistance to our customers as an inexpensive and reliable coverage on our auto policies.  Contact Numbers:  (877) 321-9910 Available 2...
  3. UM/UIM, PIP, Med Pay, & Income Loss

    Overview Overview Uninsured motorist (UM) and underinsured motorist (UIM) are first-party coverages , meaning that the payout is for the insured drivers  on the policy, NOT the third party. Often just called uninsured motorist...
  4. Quoting & Binding

    Setting up a Rater Setting up a Rater When Elephant shows on your panel of rates, you will bridge over to our quote journey to answer a few additional questions and can bind the policy. When you transfer over your agent ID...
  5. Underwriting Guideline Documents

    Below are the guidelines filed with each state. This is not sent to customers. Click the links to open in a new tab.  Georgia   Ohio Illinois Tennessee Indiana Texas ( TCM ) ...
  6. Contact Us

    Contact Information Contact Info For Customers Customer Line: 877-218-7865 Email: customercare@elephant.com Hours: Mon–Fri, 8 AM–6 PM ET For Agents (For a...
  7. Discounts

    Discount Tables & Percentages Discount Tables & Percentages Always advise " Up to X% " as these are the maximum discount amounts and may vary depending on state, product, number of vehicles, etc. Discoun...
  8. Agency Servicing Portal

    What is the Agency Servicing Portal?  What is the Agency Servicing Portal? Agents may now access customer policies through the   Agency Servicing Porta l . Agents can do the following on the Agency Servicing Portal: View ...
  9. Mobile App & Customer Portal

    Overview Overview If the named insured or any driver on the policy has an International License, it will block their portal access. The Online Portal and App is a great way for customers to view their information and to mana...
  10. Elephant at a Glance

    Elephant at a Glance Elephant at a Glance Appetite/Competitiveness Currently Insured Good - Excellent Credit Score Multi-Vehicle Policies Additional Drivers, Including Youthful Drivers on Family Policies Has Minimal At...