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Last Updated: 08/20/2025
in Basic Coverage Options
Liability Limits by State Liability Limits by State Coverage Virginia Maryland Illinois Texas Indiana Tennessee Ohio Georgia State Liability Minimum 50/100/25** 30...
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Last Updated: 08/20/2025
Roadside Assistance Roadside Assistance Elephant offers emergency towing and roadside assistance to our customers as an inexpensive and reliable coverage on our auto policies. Contact Numbers: (877) 321-9910 Available 2...
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Last Updated: 08/20/2025
in Basic Coverage Options
Overview Overview Uninsured motorist (UM) and underinsured motorist (UIM) are first-party coverages , meaning that the payout is for the insured drivers on the policy, NOT the third party. Often just called uninsured motorist...
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Last Updated: 08/20/2025
Setting up a Rater
Setting up a Rater
When Elephant shows on your panel of rates, you will bridge over to our quote journey to answer a few additional questions and can bind the policy. When you transfer over your agent ID...
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Last Updated: 08/20/2025
Below are the guidelines filed with each state. This is not sent to customers. Click the links to open in a new tab. Georgia Ohio Illinois Tennessee Indiana Texas ( TCM ) ...
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Last Updated: 08/11/2025
Contact Information
Contact Info
For Customers
Customer Line: 877-218-7865
Email: customercare@elephant.com
Hours: Mon–Fri, 8 AM–6 PM ET
For Agents
(For a...
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Last Updated: 06/26/2025
Discount Tables & Percentages Discount Tables & Percentages
Always advise " Up to X% " as these are the maximum discount amounts and may vary depending on state, product, number of vehicles, etc.
Discoun...
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Last Updated: 05/20/2025
What is the Agency Servicing Portal? What is the Agency Servicing Portal? Agents may now access customer policies through the Agency Servicing Porta l . Agents can do the following on the Agency Servicing Portal: View ...
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Last Updated: 05/20/2025
in Mobile App & Customer Portal
Overview Overview If the named insured or any driver on the policy has an International License, it will block their portal access. The Online Portal and App is a great way for customers to view their information and to mana...
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Last Updated: 05/13/2025
Elephant at a Glance Elephant at a Glance Appetite/Competitiveness Currently Insured Good - Excellent Credit Score Multi-Vehicle Policies Additional Drivers, Including Youthful Drivers on Family Policies Has Minimal At...