New Articles

  1. Live Chat Support Now Available!

    Chat for Customer Care for existing or canceled policies is open Monday-Friday 9am-6pm ET. Chat for Sales Support is open Monday-Thursday 9am-6pm ET and Friday 9--5:30pm ET. You can access chats several ways, you will be talking to a live a...
  2. Rate changes

    Rate Changes Rate Changes Rate changes are always going to happen in the industry, but we've outlined some factors that have impacted rate increases below. Rate increases ONLY  impact New Business policies.  At renewal, there are a few t...
  3. Quoting & Binding

    Setting up a Rater Setting up a Rater When Elephant shows on your panel of rates, you will bridge over to our quote journey to answer a few additional questions and can bind the policy. When you transfer over your agent ID will cr...
  4. Agency Servicing Portal

    What is the Agency Servicing Portal?  What is the Agency Servicing Portal? Agents may now access customer policies through the   Agency Servicing Porta l . Agents can do the following on the Agency Servicing Portal: View ...
  5. Elephant at a Glance

    Elephant at a Glance Elephant at a Glance Appetite/Competitiveness Currently Insured Good - Excellent Credit Score Multi-Vehicle Policies Additional Drivers, Including Youthful Drivers on Family Policies Has Minimal At Fau...
  6. About Elephant

    Elephant Insurance is a customer-centric direct insurer headquartered in Richmond, Virginia. Founded in 2009, Elephant is a subsidiary of Admiral Group plc, a FTSE 100 company and one of the U.K.’s leading insurers with a presence in eight co...
  7. Feedback

    Your Feedback is Important to us! We care about you and your customer's experience. Please provide any feedback of what you like or what would improve your experience here . ...
  8. Getting Started

  9. Elephant at a Glance

  10. Discounts